How To Open a 帮助 Ticket
我是一个 i支持 Representative.
What You Need to Know
If you need technical support, you can open a help ticket.
What You Need to Do
You can access i支持 and open a ticket a couple of ways
- 去 the an of the following:
- 直接转到 i支持
- 参观 Spartan App Portal
- 搜索 for "open help ticket" in the search box at the top of the page
- Select the "Open a 帮助 ticket" Tile
- Enter your first and last name and your campus email address, then click the "Continue" button
- Describe in detail what you need help with in the "Description" box and add a brief summary in the "Reason" box
- Click on the "Save" button
Additional 资源
For step-by-step instructions with visuals, view How to Submit a Ticket Request [pdf].
支持: Need 帮助 or Have Questions
If you have any questions regarding your ticket request, please contact the IT服务台.
